Advice Service
- Quality independent advice and support
- Help with education, employment, access to immigration advice, health, housing, utilities, welfare benefits etc
No matter what the problem, we aim to resolve it.
Find out more about our Advice Service here
Advice Service hours
Please note, our office is open for appointments only during the hours below, but we also offer a telephone advice service. To make an appointment or for phone advice, please call 01473 400785.
Monday 10.00am – 1.00pm, 2.00pm – 4.30pm
Tuesday 10.00am – 1.00pm, 2.00pm – 4.30pm
Wednesday CLOSED
Thursday CLOSED
Friday 10.00am – 1.00pm, 2..00pm – 4.30pm
Finding Us
Our offices are on the first floor. Please use the red door next to the launderette. Alternative arrangements can be made for those clients with access or mobility needs.
Address: 38 St Matthew’s Street, Ipswich, Suffolk IP1 3EP
Phone: 01473 400785
Employment Support and Training
- Help with CV writing, interview preparation
- Job searches, job applications, finding courses
Find out more about our employment and training service here
English Language Classes
- ESOL and short courses
- Women only classes available
Find out more about our English language classes here
Youth Work
- Advice for young refugees
- Youth Club
- Homework Group for help with English, maths, science and IT
Refugee Resettlement Work
- Specialist casework with resettled refugees
- Primary link with other agencies and support services
Find out more about our refugee resettlement work here
Ukrainian Refugee Support
- Specialist advice work, including supporting people into employment and training
- Primary link with statutory services and facilitating access to ESOL classes
Find out more about our Ukrainian support work here
International Women’s Group
- English classes with crèche and social activities
Find out more about the International Women’s Group here
Health & Sports Activities
- Weekly refugee football group in partnership with Ipswich Town FC Foundation
- Cricket sessions in partnership with Suffolk Cricket
- Health and wellbeing courses and activities