Advice Service

  • Quality independent advice and support
  • Help with education, employment, access to immigration advice, housing, utilities, welfare benefits etc

No matter what the problem, we aim to resolve it.

Find out more about our drop-in Advice Service

Advice Service hours

Please note, currently our office is open for appointments only during the hours below, but we also offer a telephone advice service. To make an appointment or for phone advice, please call 01473 400785.

Monday 10.00am – 1.00pm, 2.00pm – 4.30pm
Tuesday 10.00am – 1.00pm, 2.00pm – 4.30pm
Wednesday CLOSED
Thursday CLOSED
Friday 10.00am – 1.00pm, 2..00pm – 4.30pm

Finding Us

Our offices are on the first floor. Please use the red door next to the launderette. Alternative arrangements can be made for those clients with special access or mobility needs.

Address: 38 St Matthew’s Street, Ipswich, Suffolk IP1 3EP

Phone: 01473 400785

Suffolk Refugee Support location

Employment Support and Training

  • Help with CV writing, interview preparation
  • Job searches, job applications, finding courses

Find out more about our employment and training service.

English Language Classes

  • ESOL and short courses
  • Women / men only classes available

Find out more about our English language classes.

Youth Work

  • Advice for young refugees
  • Homework Group for help with English, maths, science and IT

Find out more about our Youth Work.

Refugee Resettlement Work

  • Specialist casework with resettled refugees
  • Primary link with other agencies and support services

Find out more about our refugee resettlement work here

International Women’s Group

  • English classes with crèche and social activities

Find out more about the International Women’s Group.

Sports Activities Group

  • Sports and social activities

Find out more about the Sports Activities Group